Shipping policy

Thank you for visiting and shopping at WeaningChamps.com. The following are the terms and conditions that constitute our Shipping and Delivery Policy.

1. Shipping Scope
We currently ship nationwide across all major cities and towns in Pakistan. Please note that service availability to some remote or rural areas may be limited. We will notify you promptly if we are unable to service your location.

2. Order Processing & Shipping Schedule
All orders are processed and shipped on a weekly basis. Orders placed and confirmed (payment cleared for pre-paid or order verified for COD) by every Tuesday at 11:59 PM will be dispatched that week. Orders received after the weekly cutoff will be processed in the following week's shipment cycle.

Please allow 24-48 hours after the cutoff time for your order status to update with a tracking number.

3. Shipping Methods & Fees
We offer two convenient shipping methods:

  • A. Cash on Delivery (COD):

    • You can pay for your order in cash upon its delivery.

    • Shipping Charges: A standard shipping fee is applied to all COD orders.

    • Taxes: In accordance with Government of Pakistan regulations, a 4% General Sales Tax (GST) and any applicable Online Sales Tax are imposed on the shipping charges for all COD orders.

  • B. Advance Payment (Bank Transfer/JazzCash/Easypaisa):

    • You can pay for your order in advance by transferring the amount to our designated bank accounts.

    • Benefit: When you pay in advance, the 4% GST on shipping charges is waived, making your overall order more economical.

    • Orders are only dispatched once the payment has been successfully received and cleared in our account.

The exact shipping fee will be calculated automatically at checkout based on your delivery location and order size.

4. Delivery Timeframe
Once dispatched, we strive to ensure your order is delivered to you within 7 working days across most regions in Pakistan. The delivery time starts counting from the day your order is shipped from our warehouse.

Please note: Working days are from Monday to Saturday, excluding public holidays.

5. Factors Affecting Delivery Time
While we make every effort to ensure your order arrives within the promised timeframe, occasionally, unforeseen circumstances may cause delays. These include, but are not limited to:

  • Natural disasters (floods, earthquakes, heavy rains)

  • National emergencies or unforeseen events

  • Political gatherings, strikes, or road blockages

  • courier service delays

  • Incorrect or incomplete shipping address provided by the customer

We appreciate your patience and understanding in such situations.

6. Order Tracking
Once your order is shipped, you will receive a confirmation email and/or SMS containing your unique tracking number and a link to track your package's journey in real-time.

7. Import Duties and Taxes
All products are sourced and shipped from within Pakistan. There are no additional import duties or customs charges for customers.

8. Damages & Losses
A. Damaged Items: Please inspect your package upon delivery. If your order arrives damaged, refuse acceptance and contact us immediately at support@weaningchamps.com] or our Whatsapp number with your order number and photos of the damaged product/package. We will arrange for a replacement at no extra cost.

B. Lost Items: If your tracking information states that your package was delivered but you have not received it, please contact us within 48 hours. We will initiate an investigation with our courier partner to resolve the issue.

9. Incorrect Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, reshipping will be subject to additional shipping charges.

10. Contact Us
If you have any questions about our Shipping & Delivery Policy, please contact our customer support team.